Expédition standard : 6 à 11 jours ouvrables, coût : 5 $.
Expédition Premium : 4 à 7 jours ouvrables, coût : 12 $.
Livraison gratuite sur les commandes de plus de 50$.
Australie:
Expédition standard : 6 à 12 jours ouvrables, coût : 6 AUD
Livraison gratuite pour les commandes de plus de 75 $ AUD (environ 50 USD).
Royaume-Uni:
Expédition standard : 5 à 8 jours calendaires, coût : 3 £
Expédition Premium : 3 à 5 jours ouvrables, coût : 5 £.
Livraison gratuite pour les commandes de plus de 38 £ (environ 50 USD).
Autres pays :
Les frais d'expédition seront calculés lors du paiement.
Conseil KIKIcrystal : Vos éloges sont notre motivation pour aller de l'avant.
Service et assurance client :
Garantie de cristaux authentiques : nous vendons uniquement des cristaux naturels authentiques. Si vous découvrez des faux cristaux dans votre commande, vous pouvez demander un double remboursement en fournissant des photos ou des vidéos comme preuve.
Promesse de description réelle : Promesse de description réelle : Chaque image de produit que nous affichons est une photographie réelle du produit réel, garantissant l'absence de fausse publicité
Expédition efficace : commandes prêtes sous 2 jours ouvrables ;Livraison gratuite sur les commandes de plus de 50 $ (USD).
Assistance 24h/24 : Envoyez-nous un e-mail àinfo@kikicrystal.compour une assistance rapide.
Remplacement gratuit en cas de dommage pendant le transport : si vous constatez que le produit a été endommagé pendant le transport, veuillez nous contacter. Nous coopérerons activement pour fournir un remplacement gratuit ou rembourser le coût du produit.
Garantie de remboursement de 30 jours : si vous n'êtes pas satisfait du produit, n'hésitez pas à nous contacter dans les 30 jours suivant sa réception et nous vous aiderons activement avec les retours et les remboursements.
Customer Reviews
Overall rating: 4.9 / 5 from 12900 reviews.
I will leave a note to say what I like next time but I thoroughly enjoyed looking through the whole thing really pleased with what I got.
Loved my bundle I will leave a note to say what I like for next time but thoroughly enjoyed opening up the surprises 🥰 overall very pleased with the experience.
I love palm stones and did not have a red jasper piece in my collection so naturally I had to get one. It was a great size and the one I received had a nice pattern.
I got a chocolate jasper tiny toad and it’s just the cutest little carving. It’s got its tiny hand and feet carved and tucked under his body. Just adorable. I already order a few more.
This dragon head in conglomerate jasper is beautiful. The one I received was a nice dark brown with lighter brown spots. I used a bit of oil to bring out the pattern.
I ordered the 10 capsule set and got 24 sets of 8 crystal beads, one large round bead, two carved beads, a star shaped free gift crystal and lots of accents as free gifts! The mystery pack made me expand my color palette and design bracelets I would not have chosen myself but that I love. Wonderful self-care treat! Highly recommend.
Loved all the crystals I received and were just like the video I had seen of the scoop being done! Will absolutely be ordering again in the near future!
I was so happy with all the crystals I received. And Kiki does really read the notes, because there was a beautiful calligraphy Jasper heart in my box. Thank you so much!
This was my first order and I am impressed! I love all the pieces, but especially the moss agate sphere. All of the descriptions were very accurate. Shipping time was accurate as well. Even the little free gifts were chosen based on my personal likes! I already have my second order in my cart!! Thank you!
I ordered two mystery boxes and they clearly read my notes! They packaged them separately so I knew which was which and every single crystal was absolutely gorgeous and perfect. All cards were included as well as the most beautiful sphere and slab holders. Thrilled with what I received!
I was so excited when my order arrived! The shipping was faster than I expected considering it came from China to the U.S. All the crystals I received were so beautiful! I especially loved my hemimorphite. It reminds me of the beach. I will definitely be ordering from Kiki again!
Absolutely gorgeous!! Kiki is the only one I trust completely with my purchases from now on. Only the top quality, customer service, and communication.
Products arrived quickly and all still in perfect condition
Arrived with a few free gifts that i wasn't expecting which was lovely
Looking forward to ordering more very soon
Love the order videos too!
Thank you
Really beautiful crystals, it was like christmas no knowing what was coming. Great tracking, knew when the delivery was coming so I could be home to accept it.
At the bottom of the cart, click "Leave a note for your order" to fill in your request.
Most of our crystals come with a professional Crystal ID Card to help you understand the details of each stone. A small number of products may include a handwritten card instead.
All certificates are securely kept on file and are not shipped with individual orders.
You are always welcome to contact us at info@kikicrystal.com. We will gladly provide high-quality images or videos of the certificate corresponding to your crystal’s specific material.
✅ Yes, all of our products are made from natural materials and are certified by third-party laboratories. We never sell man-made items, imitations, or any products that violate proper treatment standards.
We also guarantee authenticity — if a crystal is found to be fake, we will compensate double. You can see our previous compensation cases here: A $6,400 lesson. 😔💎
Every review on our website is genuine, and our crystals enjoy a repeat purchase rate of 60%. You are welcome to ask our returning customers about their experience and the authenticity of our crystals.
If the issue is caused by our handling error, we will provide a free replacement or offer compensation of up to 100%, depending on the severity.
Please contact us for assistance within 30 days of receiving your item at info@kikicrystal.com.
We will respond with a satisfactory reply within 24 hours.
KiKi Crystal : une boutique de cristaux à laquelle vous pouvez faire confiance
Notre marque vise à résoudre les problèmes du marché du cristal avec les contrefaçons et les produits de qualité inférieure. Nous nous engageons à être un exemple positif en proposant des cristaux véritables et purs. Nous choisissons soigneusement nos partenaires pour garantir que chaque cristal est authentique et naturel. Nous évitons les déchets de cristaux synthétiques et leur impact environnemental. Grâce à un contrôle qualité strict et à des opérations transparentes, nous nous efforçons d'éliminer tout risque de tromperie de la part des clients. Notre objectif va au-delà des transactions ; nous voulons que chaque échange de cristaux répande l'amour et le bonheur.
