Free shipping on orders over A$75 (approximately 50 USD).
United Kingdom:
Standard Shipping: 7-10 calendar days, Cost: £3
Premium Shipping: 5-7 business days, Cost: £5.
Free shipping on orders over £38 (approximately 50 USD).
Other Countries:
Shipping costs will be calculated at the checkout page.
✨ A gentle note: All our accessories come in a soft, timeless silver by default. If your heart is set on another color, simply leave a note with your color wish in the shopping cart — we’ll lovingly prepare it just for you.The total chain length is approximately 17.7 inches (45 cm).
💖 Shipping, Care & Certificate Details
Free Certificate for S925 Silver: Every S925 sterling silver selection includes a free certificate of authenticity, delivered together with your jewelry.
About Delivery: Crafting and verifying the official certificate takes around one week. To ensure everything is perfect, orders requesting certificates will be shipped within 7 days after purchase. We truly appreciate your understanding!
Caring for Copper Pieces: Please avoid exposing copper jewelry to water or harsh chemicals (like lotions or perfumes) to prevent color fading. If your skin is sensitive or allergic to copper, we highly advise selecting our S925 silver options to ensure you enjoy your new jewelry comfortably.
🎁 Mystery Jewelry Bag – Game Rules
Ready for a little surprise? Each Mystery Bag includes 1 random piece of jewelry and 1 color marker. The jewelry item may be a bracelet, pair of earrings, ring, or necklace. Every bag is full of mystery — you never know what beautiful piece you will receive. ✨
There are 8 wish colors to choose from:
🧡 Orange 💜 Purple 🤍 White 💗 Pink 💚 Green 💙 Blue 💛 Yellow ❤️ Red
Please choose your wish color in the order. If you forget to leave a note, please send us your order number + wish color through chat. If no wish color is provided, we will choose one randomly for you.
🌈 How to Win
Each Mystery Bag comes with a color marker. If the color marker inside your bag matches your wish color, you will receive 1 extra Mystery Bag for free.
Multiple wins are possible. The more bags you buy, the more chances you have to win. 🎉
🎯 Wish Color Rules
1 bag = 1 wish color 3 bags = 2 wish colors 5 bags = 3 wish colors 8 bags = 3 wish colors + at least 11 bags in total
For example, if you buy 3 Mystery Bags and choose Pink and Blue as your wish colors, any bag with a Pink or Blue marker will count as a win.
💍 Material Options
We offer two material options:
S925 Sterling Silver Option All metal parts are made of 925 sterling silver, and all gemstones are natural gemstones.
Copper Alloy Option The earring posts are made of silver, while the other metal parts are made of copper alloy. All gemstones are natural gemstones. Please note: Copper alloy jewelry may oxidize over time, especially when exposed to water, sweat, perfume, or cosmetics. We recommend keeping it dry and storing it properly after wearing.
💎 About Natural Gemstones
All gemstones used in our Mystery Bags are natural gemstones. Natural crystals and gemstones are formed by nature, so each piece may have its own unique texture, color variation, frost lines, inclusions, or tiny surface marks.
These natural features are not defects. They are part of the charm and authenticity of natural gemstones. 🌿
📝 Preferences
You may leave a note if you do not want certain product groups, such as:
No earrings No butterfly series No rings No certain style or theme
We will do our best to follow your preferences, but because this is a mystery bag, we cannot guarantee every request will be fulfilled.
📦 Please Note
The jewelry item in each Mystery Bag is random. It may be a bracelet, earrings, ring, or necklace.
When purchasing multiple Mystery Bags, we cannot guarantee that the items will be all different or all the same. Duplicate styles may appear.
Mystery Bag products are packaged only minimally.
🎥 A Little Note for Video Orders:
Each video is personally prepared and recorded for you. Please allow an extra 1–2 business dayson top of our standard processing time so we can make your reveal feel special and full of care.
Each video is personally prepared and recorded just for you. Because filming, editing, and adding our little touches take extra time and care, you can expect your video to be posted on our page about one week after your order is placed.
Where to watch your video: Your behind-the-scenes creation may be shared on one of our two social media accounts Facebook: KiKi Crystal Shop| KiKi Crystal Studio. Once your video is live, we will send you a cozy email with a direct link so you know exactly where to find it! You are also warmly welcome to follow both of our pages to stay updated and watch our daily magic unfold.
🔗 The unboxing video of the Mystery Bags may be uploaded to our Facebook, TikTok, Instagram, and YouTube.
❗Important Reminder
Due to the special nature of Mystery Bags, all sales are final once opened. Mystery Bag products are not eligible for returns or exchanges.
Please make sure you understand and accept the mystery rules before placing your order. 🎁
I purchased the Collector (1.1 lb) mystery collection. The crystal selections are perfect! I specifically asked for smaller pieces with a larger variety, and the Kiki team delivered--my box included several crystals and carving types that were on my wishlist--I appreciate the care and attention the team pays to notes on orders. I will absolutely purchase the mystery box collection again in the future. Thanks Kiki team!!!
I didn't have enough room for all of the bracelets, but I definitely wanted to show which ones were my favorite. Thank you so much!! I've never had a lapis bracelet this vivid before! Thank you for the choices and their quality ❤️ I've fallen in love with leopard and ocean Jasper and have regularly been discovering new stones because of you guys! I enjoy being a customer of yours and hope you and your staff have a prosperous year with good health to you and your families. Thank you!
To Ms. Kiki and all associates. I am honestly humbled by this particular order. I know I had placed suggestions but genuinely didn't expect to get a bit of everything I love all at once. I love the mystery of your shop and I was honestly blown away by these pieces. The rainbow obsidian sphere is something I find myself frequently using to help focus, and the labradorite and fluorite wand genuinely made me so happy with their colors. I know you guys have to process hundreds of orders a day and receive many correspondences, but from the bottom of my heart, thank you and your staff for the selection. Xièxiè nín.
Ah I loved everything in my scoop! It arrived well-packaged. It's a mix of both large and smaller pieces. I love that a small package of chips/mini spheres was included. Great price for a fantastic selection.
This is my second order and I am still immensely happy with the quality and price of the crystals I get! I intend to keep shopping here in the future! I would absolutely recommend this shop to all my friends who love collecting crystals!
Thank you so much for the wonderful crystals and the great shopping experience! I have a beautiful small collection now!
I am very happy with the variety of beads I got. I ordered 10 capsules and got 30! three of them was carved beads witch is so much fun. Plus some lovely freebees. Some of the beads I really fell in love with and wish I could buy strands of to make necklaces.
I absolutely love Kiki crystals, they always come lovingly wrapped and with a quick delivery time, along with free item I always feel like my orders are so personal and unique to my taste, will definitely be ordering again and again.
I’m always very happy with my orders. Kiki offers everything at really great prices and always surprises me with a little gift. All the crystals I’ve bought from her so far have been absolutely beautiful.
I’m always very happy with my orders. Kiki offers everything at really great prices and always surprises me with a little gift. All the crystals I’ve bought from her so far have been absolutely beautiful.
I have yet to be disappointed by any purchase I’ve made with Kiki crystals. I love the surprises I get and I have made many purchases since I found this shop.
At the bottom of the cart, click "Leave a note for your order" to fill in your request.
Most of our crystals come with a professional Crystal ID Card to help you understand the details of each stone. A small number of products may include a handwritten card instead.
All certificates are securely kept on file and are not shipped with individual orders.
You are always welcome to contact us at info@kikicrystal.com. We will gladly provide high-quality images or videos of the certificate corresponding to your crystal’s specific material.
✅ Yes, all of our products are made from natural materials and are certified by third-party laboratories. We never sell man-made items, imitations, or any products that violate proper treatment standards.
We also guarantee authenticity — if a crystal is found to be fake, we will compensate double. You can see our previous compensation cases here: A $6,400 lesson. 😔💎
Every review on our website is genuine, and our crystals enjoy a repeat purchase rate of 60%. You are welcome to ask our returning customers about their experience and the authenticity of our crystals.
If the issue is caused by our handling error, we will provide a free replacement or offer compensation of up to 100%, depending on the severity.
Please contact us for assistance within 30 days of receiving your item at info@kikicrystal.com.
We will respond with a satisfactory reply within 24 hours.
KiKi Crystal: A Crystal Shop That You Can Trust
Our brand aims to tackle the crystal market's issues with fakes and substandard products. We're dedicated to being a positive example, offering real, pure crystals. We carefully choose partners to ensure every crystal is authentic and natural. Avoiding synthetic crystal waste and its environmental impact. With strict quality control and transparent operations, we strive to eliminate the chance of customer deception. Our goal goes beyond transactions; we want each crystal exchange to spread love and happiness.