Free shipping on orders over A$75 (approximately 50 USD).
United Kingdom:
Standard Shipping: 7-10 calendar days, Cost: £3
Premium Shipping: 5-7 business days, Cost: £5.
Free shipping on orders over £38 (approximately 50 USD).
Other Countries:
Shipping costs will be calculated at the checkout page.
✨ A gentle note: All our accessories come in a soft, timeless silver by default. If your heart is set on another color, simply leave a note with your color wish in the shopping cart — we’ll lovingly prepare it just for you.The total chain length is approximately 17.7 inches (45 cm).
💖 Shipping, Care & Certificate Details
Free Certificate for S925 Silver: Every S925 sterling silver selection includes a free certificate of authenticity, delivered together with your jewelry.
About Delivery: Crafting and verifying the official certificate takes around one week. To ensure everything is perfect, orders requesting certificates will be shipped within 7 days after purchase. We truly appreciate your understanding!
Caring for Copper Pieces: Please avoid exposing copper jewelry to water or harsh chemicals (like lotions or perfumes) to prevent color fading. If your skin is sensitive or allergic to copper, we highly advise selecting our S925 silver options to ensure you enjoy your new jewelry comfortably.
🎁 Mystery Jewelry Bag – Game Rules
Ready for a little surprise? Each Mystery Bag includes 1 random piece of jewelry and 1 color marker. The jewelry item may be a bracelet, pair of earrings, ring, or necklace. Every bag is full of mystery — you never know what beautiful piece you will receive. ✨
There are 8 wish colors to choose from:
🧡 Orange 💜 Purple 🤍 White 💗 Pink 💚 Green 💙 Blue 💛 Yellow ❤️ Red
Please choose your wish color in the order. If you forget to leave a note, please send us your order number + wish color through chat. If no wish color is provided, we will choose one randomly for you.
🌈 How to Win
Each Mystery Bag comes with a color marker. If the color marker inside your bag matches your wish color, you will receive 1 extra Mystery Bag for free.
Multiple wins are possible. The more bags you buy, the more chances you have to win. 🎉
🎯 Wish Color Rules
1 bag = 1 wish color 3 bags = 2 wish colors 5 bags = 3 wish colors 8 bags = 3 wish colors + at least 11 bags in total
For example, if you buy 3 Mystery Bags and choose Pink and Blue as your wish colors, any bag with a Pink or Blue marker will count as a win.
💍 Material Options
We offer two material options:
S925 Sterling Silver Option All metal parts are made of 925 sterling silver, and all gemstones are natural gemstones.
Copper Alloy Option The earring posts are made of silver, while the other metal parts are made of copper alloy. All gemstones are natural gemstones. Please note: Copper alloy jewelry may oxidize over time, especially when exposed to water, sweat, perfume, or cosmetics. We recommend keeping it dry and storing it properly after wearing.
💎 About Natural Gemstones
All gemstones used in our Mystery Bags are natural gemstones. Natural crystals and gemstones are formed by nature, so each piece may have its own unique texture, color variation, frost lines, inclusions, or tiny surface marks.
These natural features are not defects. They are part of the charm and authenticity of natural gemstones. 🌿
📝 Preferences
You may leave a note if you do not want certain product groups, such as:
No earrings No butterfly series No rings No certain style or theme
We will do our best to follow your preferences, but because this is a mystery bag, we cannot guarantee every request will be fulfilled.
📦 Please Note
The jewelry item in each Mystery Bag is random. It may be a bracelet, earrings, ring, or necklace.
When purchasing multiple Mystery Bags, we cannot guarantee that the items will be all different or all the same. Duplicate styles may appear.
Mystery Bag products are packaged only minimally.
🎥 A Little Note for Video Orders:
Each video is personally prepared and recorded for you. Please allow an extra 1–2 business dayson top of our standard processing time so we can make your reveal feel special and full of care.
Each video is personally prepared and recorded just for you. Because filming, editing, and adding our little touches take extra time and care, you can expect your video to be posted on our page about one week after your order is placed.
Where to watch your video: Your behind-the-scenes creation may be shared on one of our two social media accounts Facebook: KiKi Crystal Shop| KiKi Crystal Studio. Once your video is live, we will send you a cozy email with a direct link so you know exactly where to find it! You are also warmly welcome to follow both of our pages to stay updated and watch our daily magic unfold.
🔗 The unboxing video of the Mystery Bags may be uploaded to our Facebook, TikTok, Instagram, and YouTube.
❗Important Reminder
Due to the special nature of Mystery Bags, all sales are final once opened. Mystery Bag products are not eligible for returns or exchanges.
Please make sure you understand and accept the mystery rules before placing your order. 🎁
Customer Reviews
Overall rating: 4.9 / 5 from 12422 reviews.
very juicy orange color 🍊 great smooth perfect condition top notch product
Honored my requests. Crystals arrived in a timely manner and were well packaged. They are so lovely and well cut, they will make great additions to my collection!
I only purchased a $20 scoop and the crystals you sent were stunning! Beautiful colors, a nice variety, genuine stones, and a little free gift😍 I know what I want for Christmas now, thank you so much!
Customs clearance took a long time but once this was in my hands I was very impressed. The figurine has cnc layer lines on it, but they're tolerable. All in all beautiful piece.
I absolutely love my order, the whole process was easy. The website and selection of crystals are amazing and the customer service is great. My order was packaged very well which meant my order wasn’t damaged during its journey to the UK. I had a couple of questions once my order had arrived but these were answered very quickly and I was very happy with the response.
I absolutely love my order, the whole process was easy. The website and selection of crystals are amazing and the customer service is great. My order was packaged very well which meant my order wasn’t damaged during its journey to the UK. I had a couple of questions once my order had arrived but these were answered very quickly and I was very happy with the response.
This is such a fun experience! Its obvious that the crystals were chosen with me in mind as they really paid attention to my note. It was packaged amazingly well and I received it in about 10 days. I can't wait to place another order!
I believe in unicorns! This tiny unicorn is just adorable! I tucked him away in my collection for now because I’m afraid my grandson will see him and take him for himself! Love, love this tiny unicorn!!
I just couldn’t pass by this big earred little guy with the little black eyes! He is so cute! He was bigger than I expected and that made me happy. I’m so glad that he has joined my collection.
I just received my mystery box. I loved each piece. It was fun to open each very nicely wrapped package. I got many pieces I did not have all ready and stands were included. I would definitely order again.
I got everything I wanted and more! I asked for big crystals and got 3 big ones plus others that were so pretty. This was my second order and I plan on ordering much much more!!!
I read the hype. I saw the amazing videos. But it still looked too good to be true! IT IS NOT!!! I ordered 2 scoops, no video to start, and unwrapping each individual item was like Christmas for me!! Everything was simply stunning, including the free gifts included. There are a few smaller crystals not pictured (they are charging or being worn), so the picture doesn’t even include everything!! I will absolutely be ordering again, but next time I’ll get the video, too. Thank you, KikisCrystals!! You have a customer for life!!
I really enjoyed the mystery box! Kiki honored my wishes of Mexican and flower agate pieces with no intricate carvings! I love what she chose for me! Will be ordering again!
There aren’t enough stars to review Kiki. AMAZING. I just love each and every one of my crystals. They take my breath away!!! This is my second order from her and it most certainly will not be my last. Thank you Kiki and your amazing crew for packing up my order. They keep you updated on shipping which is fantastic.
At the bottom of the cart, click "Leave a note for your order" to fill in your request.
Most of our crystals come with a professional Crystal ID Card to help you understand the details of each stone. A small number of products may include a handwritten card instead.
All certificates are securely kept on file and are not shipped with individual orders.
You are always welcome to contact us at info@kikicrystal.com. We will gladly provide high-quality images or videos of the certificate corresponding to your crystal’s specific material.
✅ Yes, all of our products are made from natural materials and are certified by third-party laboratories. We never sell man-made items, imitations, or any products that violate proper treatment standards.
We also guarantee authenticity — if a crystal is found to be fake, we will compensate double. You can see our previous compensation cases here: A $6,400 lesson. 😔💎
Every review on our website is genuine, and our crystals enjoy a repeat purchase rate of 60%. You are welcome to ask our returning customers about their experience and the authenticity of our crystals.
If the issue is caused by our handling error, we will provide a free replacement or offer compensation of up to 100%, depending on the severity.
Please contact us for assistance within 30 days of receiving your item at info@kikicrystal.com.
We will respond with a satisfactory reply within 24 hours.
KiKi Crystal: A Crystal Shop That You Can Trust
Our brand aims to tackle the crystal market's issues with fakes and substandard products. We're dedicated to being a positive example, offering real, pure crystals. We carefully choose partners to ensure every crystal is authentic and natural. Avoiding synthetic crystal waste and its environmental impact. With strict quality control and transparent operations, we strive to eliminate the chance of customer deception. Our goal goes beyond transactions; we want each crystal exchange to spread love and happiness.