Free shipping on orders over A$75 (approximately 50 USD).
United Kingdom:
Standard Shipping: 7-10 calendar days, Cost: £3
Premium Shipping: 5-7 business days, Cost: £5.
Free shipping on orders over £38 (approximately 50 USD).
Other Countries:
Shipping costs will be calculated at the checkout page.
✨ A gentle note: All our accessories come in a soft, timeless silver by default. If your heart is set on another color, simply leave a note with your color wish in the shopping cart — we’ll lovingly prepare it just for you.The total chain length is approximately 17.7 inches (45 cm).
💖 Shipping, Care & Certificate Details
Free Certificate for S925 Silver: Every S925 sterling silver selection includes a free certificate of authenticity, delivered together with your jewelry.
About Delivery: Crafting and verifying the official certificate takes around one week. To ensure everything is perfect, orders requesting certificates will be shipped within 7 days after purchase. We truly appreciate your understanding!
Caring for Copper Pieces: Please avoid exposing copper jewelry to water or harsh chemicals (like lotions or perfumes) to prevent color fading. If your skin is sensitive or allergic to copper, we highly advise selecting our S925 silver options to ensure you enjoy your new jewelry comfortably.
🎁 Mystery Jewelry Bag – Game Rules
Ready for a little surprise? Each Mystery Bag includes 1 random piece of jewelry and 1 color marker. The jewelry item may be a bracelet, pair of earrings, ring, or necklace. Every bag is full of mystery — you never know what beautiful piece you will receive. ✨
There are 8 wish colors to choose from:
🧡 Orange 💜 Purple 🤍 White 💗 Pink 💚 Green 💙 Blue 💛 Yellow ❤️ Red
Please choose your wish color in the order. If you forget to leave a note, please send us your order number + wish color through chat. If no wish color is provided, we will choose one randomly for you.
🌈 How to Win
Each Mystery Bag comes with a color marker. If the color marker inside your bag matches your wish color, you will receive 1 extra Mystery Bag for free.
Multiple wins are possible. The more bags you buy, the more chances you have to win. 🎉
🎯 Wish Color Rules
1 bag = 1 wish color 3 bags = 2 wish colors 5 bags = 3 wish colors 8 bags = 3 wish colors + at least 11 bags in total
For example, if you buy 3 Mystery Bags and choose Pink and Blue as your wish colors, any bag with a Pink or Blue marker will count as a win.
💍 Material Options
We offer two material options:
S925 Sterling Silver Option All metal parts are made of 925 sterling silver, and all gemstones are natural gemstones.
Copper Alloy Option The earring posts are made of silver, while the other metal parts are made of copper alloy. All gemstones are natural gemstones. Please note: Copper alloy jewelry may oxidize over time, especially when exposed to water, sweat, perfume, or cosmetics. We recommend keeping it dry and storing it properly after wearing.
💎 About Natural Gemstones
All gemstones used in our Mystery Bags are natural gemstones. Natural crystals and gemstones are formed by nature, so each piece may have its own unique texture, color variation, frost lines, inclusions, or tiny surface marks.
These natural features are not defects. They are part of the charm and authenticity of natural gemstones. 🌿
📝 Preferences
You may leave a note if you do not want certain product groups, such as:
No earrings No butterfly series No rings No certain style or theme
We will do our best to follow your preferences, but because this is a mystery bag, we cannot guarantee every request will be fulfilled.
📦 Please Note
The jewelry item in each Mystery Bag is random. It may be a bracelet, earrings, ring, or necklace.
When purchasing multiple Mystery Bags, we cannot guarantee that the items will be all different or all the same. Duplicate styles may appear.
Mystery Bag products are packaged only minimally.
🎥 A Little Note for Video Orders:
Each video is personally prepared and recorded for you. Please allow an extra 1–2 business dayson top of our standard processing time so we can make your reveal feel special and full of care.
Each video is personally prepared and recorded just for you. Because filming, editing, and adding our little touches take extra time and care, you can expect your video to be posted on our page about one week after your order is placed.
Where to watch your video: Your behind-the-scenes creation may be shared on one of our two social media accounts Facebook: KiKi Crystal Shop| KiKi Crystal Studio. Once your video is live, we will send you a cozy email with a direct link so you know exactly where to find it! You are also warmly welcome to follow both of our pages to stay updated and watch our daily magic unfold.
🔗 The unboxing video of the Mystery Bags may be uploaded to our Facebook, TikTok, Instagram, and YouTube.
❗Important Reminder
Due to the special nature of Mystery Bags, all sales are final once opened. Mystery Bag products are not eligible for returns or exchanges.
Please make sure you understand and accept the mystery rules before placing your order. 🎁
The carving is heavier than I expected, especially given how fragile the petals appear. I love how the blue of the stone changed depending on where I placed it. A versatile, beautiful decoration.
I wish I could have included a photograph of this sphere, but the silvery-blue flash of the Moonstone and the warm sparkle of the Sunstone were impossible to capture. A beautiful piece!
This was fun, and I'm very happy with the results of my two rounds. The worry stones are all exceptionally smooth, the tiny spheres are adorable, and the reward pieces are small, but quality. Will definitely do this again! Packaging was extremely secure and shipping was fast.
Thank you so much. I cannot tell you how much I loved my five elements reading and stones. It was beyond cool and very much what I needed. Basking in the energy from these beautiful stones.
Also, that you for the thoughtful gifts, it was so kind. I love them.
I’ve already started on my next order.
Tara
I got so many beautiful, gorgeous pieces. It was almost like they read my mind. I received crystals I have been hoping for in a scoop! The quality is so good and the value is phenomenal The shipping was surprisingly fast. I can't wait to order again!
Absolutely amazing! This is my second order and this time I left some feedback on what I preferred and wanted. And they completely honored what I wrote. Loved the order and have already placed my third order! Thank you!
I ordered a few 3D bats and a *stunning* fire quartz crystal and I could not be happier. I received the dragonblood stone tear drop as a free gift and it's also beautiful!
So wonderful the picks I got from my scoops it’s like they knew what I would like. Thank you for your wonderful staff who make such beautiful dreams come true. Sincerely Mary Kunkle
Tigers eye all shades are another one of my favorites. I learned so much from Kevin and Dina about most of the crystal’s how they were made and which ones were made in same way. Love them!!!!! Please let them know they are amazing!
Sincerely Mary Kunkle
Love all the crystals and so beautiful. Thank you for the scoops I love the choices that I got. So lovingly packaged and amazing colors and shapes. It was a long wait but so worth it thank you to all your team.
Sincerely
Mary Kunkle
Labradorite is my favorite they were so beautiful. Thank you for the quality and caring that your workers do in the packaging of our orders. No other company I have ever had so much care taken with the order. Thank you for the beautiful crystals just amazing.
Sincerely
Mary Kunkle
The jewelry picks were amazing and I got alot of my favorites. I watched so many peoples videos and just had to have my own. My granddaughter and daughter are going to love them. Thank you for the loving and amazing care taken with the packaging. You have my respect and business. I am showing everyone I know your crystals and jewelry site. Thank you for everything
Sincerely Mary Kunkle
I watched so many peoples videos and I got mine so beautiful. My granddaughter is going to be so suprised thank you for the kind and caring choices that were made. Such beautiful packaging with such care. Love and Hugs
Mary Kunkle
I love everything in all my orders. Carefully and lovingly packaged worth the wait. Thank you for helping me to share with my family the relaxing crystals and beautiful jewelry and items in my order. I’m telling everyone I know about your company.
Sincerely
Mary Kunkle
At the bottom of the cart, click "Leave a note for your order" to fill in your request.
Most of our crystals come with a professional Crystal ID Card to help you understand the details of each stone. A small number of products may include a handwritten card instead.
All certificates are securely kept on file and are not shipped with individual orders.
You are always welcome to contact us at info@kikicrystal.com. We will gladly provide high-quality images or videos of the certificate corresponding to your crystal’s specific material.
✅ Yes, all of our products are made from natural materials and are certified by third-party laboratories. We never sell man-made items, imitations, or any products that violate proper treatment standards.
We also guarantee authenticity — if a crystal is found to be fake, we will compensate double. You can see our previous compensation cases here: A $6,400 lesson. 😔💎
Every review on our website is genuine, and our crystals enjoy a repeat purchase rate of 60%. You are welcome to ask our returning customers about their experience and the authenticity of our crystals.
If the issue is caused by our handling error, we will provide a free replacement or offer compensation of up to 100%, depending on the severity.
Please contact us for assistance within 30 days of receiving your item at info@kikicrystal.com.
We will respond with a satisfactory reply within 24 hours.
KiKi Crystal: A Crystal Shop That You Can Trust
Our brand aims to tackle the crystal market's issues with fakes and substandard products. We're dedicated to being a positive example, offering real, pure crystals. We carefully choose partners to ensure every crystal is authentic and natural. Avoiding synthetic crystal waste and its environmental impact. With strict quality control and transparent operations, we strive to eliminate the chance of customer deception. Our goal goes beyond transactions; we want each crystal exchange to spread love and happiness.