✨ Discover Your Lucky Bracelet!

Step into the world of surprise and style! Each Mystery Bag holds a unique bracelet and a Color Token, giving you the thrill of the unknown. Will you get your favorite style or hit the color jackpot?

💎 100% Real & Verified Crystal

All of our bracelet materials are made from natural materials and are certified by third-party laboratories. We never sell man-made items, imitations, or any products that violate proper treatment standards.

We also guarantee authenticity — if a crystal is found to be fake, we will refund double. 

Note：Every bracelet material is carefully lab-tested to ensure authenticity. Certificates are securely kept by our company and are not included with your purchase.

📦 Minimized Duplicates, Maximum Fun

At Kikicrystal, we strive to bring you joy with every purchase.

By default, we will automatically replace duplicate bracelets within a single order to maintain variety.

Meanwhile, We keep a record of every product shipped to customers. On subsequent purchases, if a Bracelet Mystery Bag contains any previously sent items, we will do our best to replace them with new products.  

Note: For orders with a video, the historical order de-duplication process will not appear in the video.

We make every effort to avoid duplicates, but as orders increase, some duplication in materials, shapes, or products may occur. 

Thank you for your understanding and support. Enjoy your shopping experience! ❤️

We will continuously seek and expand new bracelets to bring you a wonderful and surprising experience.

Game Rules

1. Choose Your Bags & Wish Colors

• When placing your order:
  • Select the quantity of Mystery Bag
  • Choose one or two wish colors (select from our 8 fixed colors)

2. Open Mystery Bags

• Each Mystery Bag contains:
  • 1 random bracelet
  • 1 random Color Token

3. Win Condition #1: Wish Color Match

• If the Color Token revealed from a Mystery Bag matches your chosen wish color:

  • 👉 You will immediately receive 1 extra Mystery Bag as a bonus

• Please note:
  • Each match counts
  • Multiple wins are possible, making every bag a chance to score big.

4. Win Condition #2: Color Token Match

• No matter how the Color Tokens are obtained (from original Mystery Bags or bonus Mystery Bags):
  • If you collect two Color Tokens of the same color
  • 👉 You may pair them together
  • 👉 And receive 1 extra Mystery Bag

8 Wish Colors Available

💜Purple 🧡Orange 🤍White 🩷Pink 💚Green 💙Blue 💛Yellow ❤️Red

Please choose your wish color carefully. If you don’t pick a wish color, we’ll randomly select one or two for you.

Personalized Touch

• If you have any preferences, like favorite colors or specific crystals you don't want, please leave a note at checkout. (We'll try to satisfy, but still a random bags！)
• If you have any special usage requests, such as sending a gift to someone and needing a greeting card with your wishes, please feel free to leave us a message.

We will do our best to fulfill your request although it is not guaranteed.

We will thoughtfully tailor your mystery bags while keeping the essence of mystery.

🎥 Order Video Option

We cannot guarantee a packaging video for every order due to high demand.

If you would like a personal unboxing video please select "Need A Video".

If you select Need A Video, we’ll record your order while it’s being packed.

• The video requires some time to film, and after filming, it needs additional time for editing.

• The edited video will be published on our social media in about 1 week.

• Email notification: Once the edited video is published, we’ll send you an email with the video link.

Videos are posted on

📸Instagram: kikicrystaljewelry

📷Facebook: KiKi Crystal Jewelry

Final Sale

Mystery Bag items are final sale and are not eligible for return or exchange.

Customer Service & Assurance:

• Genuine Crystal Guarantee: We sell only natural authentic crystals. If you discover any faux crystals in your order, you can claim a double refund by providing photos or videos as evidence.
  
• Ethically Sourced: We only use responsibly mined natural crystals.
• Carefully Packaged: Each crystal is wrapped with attention and care to ensure it arrives safely.
• Real Description Promise: Real Description Promise: Every product image we display is an actual photograph of the real product, ensuring no false advertising
• Efficient Shipping: Orders ready within 2 business days; Shipping free on orders over $50(USD) .
• : Email us at info@kikicrystal.com for prompt assistance.
• Free Transit Damage Replacement: If you find that the product has been damaged during transit, please contact us. We will actively cooperate to provide a free replacement or refund the cost of the product.
• 30 Days Money-Back Guarantee: If the issue stems from our handling error, we offer compensation up to 100% depending on the severity. Contact us within 30 days of receipt for assistance.
  
• Worldwide Shipping: Wherever you are in the world, we’ll go the extra mile to give you the best service.

📜 Please Note:

• At KiKi Crystal, we responsibly source our crystals globally, ensuring ethical practices. Natural variations make each crystal unique, so the one you receive may differ from our photos.
• We play the game for you, so you’ll receive the bracelets you win as finished products—the Mystery Bags and color tokens themselves are not included.
• The image is for reference only. Since we keep our products fresh and updated, some of the styles in the picture may be swapped out. The actual bracelet styles may be more varied than shown.
  
• Please remember, our crystals are not substitutes for professional medical advice or treatment. Continue with any prescribed medical care.

❤️ Thank you for supporting my business!❤️