Shipping Policy

Orders ready within 2 business days
United States:
  • Standard Shipping: 6-13 business days, Cost: $5.
  • Express Shipping: 5-8 business days, Cost: $12.
  • Free shipping on orders over $50.
  • Remote U.S. Areas: No free shipping, standard shipping only $10, no premium shipping.
Australia:
  • Standard Shipping: 6-14 business days, Cost: A$6
  • Free shipping on orders over A$75 (approximately 50 USD).
United Kingdom:
  • Standard Shipping: 7-10 business days, Cost: £3
  • Express Shipping: 5-7 business days, Cost: £5.
  • Free shipping on orders over £38 (approximately 50 USD).
Other Countries:
Shipping costs will be calculated at the checkout page.

We Value Your Feedback!

At KIKI CRYSTAL, we believe in transparency, honesty, and continuous improvement. That's why we've created this dedicated page to showcase any and all feedback from our valued customers. Whether you have praise, suggestions, or concerns, we encourage you to share your thoughts with us at any time.

Your insights help us grow and provide the best possible experience for everyone. Thank you for being a part of our journey and helping us stay true to our commitment to openness and sincerity.

Customer Reviews

Overall rating: 4.9 / 5 from 13049 reviews.

the little squirrel is my favorite but I love all 3 so much!

Rita I. 5/5 Verified

Crystal Mystery Box

Everything from Kiki’s is so pretty

Amber E. 5/5 Verified

Crystal Worry Stone

Customer photo review of Charoite Earrings

Love these Charoite earrings, can be dressed up or down!

Sara E. 5/5 Verified

Charoite Earrings

Really lovely box, well worth the money. Fast shipping and the items were well packaged. Will definitely order again. Thank you.

Leigh C. 5/5 Verified

Imperfect Crystal Mystery Box

Love that I could make something to take these crystals on the go and make a bracelet. Pricing is fair and shipping was quick as well!

Heather M. 5/5 Verified

KIKI Design Studio, DIY Your Own Bracelet

Customer video review of KIKI Design Studio, DIY Your Own Bracelet

Love that I could build something myself, try coming new and make a bracelet. Mixing and matching was so fun! Pricing is fair and shipping was quick as well!

Heather M. 5/5 Verified

KIKI Design Studio, DIY Your Own Bracelet

Another absolutely perfect mystery box! Thoughtful and beautiful choices. Thank you!!

Whitney S. 5/5 Verified

Crystal Mystery Box

Customer video review of Ultimate Bargain Scoop

Absolutely LOVE my scoop. Beautiful sculptures and high quality crystals :)

Laura T. 5/5

Ultimate Bargain Scoop

This was a fun bundle to receive. I love Halloween and I was able to add to my spooky decor with ghosts and pumpkin crystals. There was a super cute tray to hold my items and even a Halloween tote. Thank you.

Meghan M. 5/5 Verified

Kiki Witch Market Mystery Scoop – Magical Treasures Await

Customer photo review of Serpentine Pickle

I bought three and gave two to friends as gifts. They all arrived safely and intact, and we love them. They're surprisingly realistic and the small one is great size for a fidget or worry stone on your desk.

Claire M. 5/5 Verified

Serpentine Pickle

Customer photo review of Mini Crystal Double Point

They are all very cute. Have to purchase more to fill up my dish.

Thomas G. 5/5 Verified

Mini Crystal Double Point

Customer video review of Natural Crystal Prehnite Point

I have Loved stones since childhood,I grew up in upstate NY....We were very rural and had many beautiful and natural wonders to see. I've collected crystals for many years, Thank you for the very nice customer service and responses from your team!

Darcee V. 5/5 Verified

Natural Crystal Prehnite Point