Free shipping on orders over A$75 (approximately 50 USD).
United Kingdom:
Standard Shipping: 7-10 calendar days, Cost: £3
Premium Shipping: 5-7 business days, Cost: £5.
Free shipping on orders over £38 (approximately 50 USD).
Other Countries:
Shipping costs will be calculated at the checkout page.
✨ A gentle note: All our accessories come in a soft, timeless silver by default. If your heart is set on another color, simply leave a note with your color wish in the shopping cart — we’ll lovingly prepare it just for you.The total chain length is approximately 17.7 inches (45 cm).
💖 Shipping, Care & Certificate Details
Free Certificate for S925 Silver: Every S925 sterling silver selection includes a free certificate of authenticity, delivered together with your jewelry.
About Delivery: Crafting and verifying the official certificate takes around one week. To ensure everything is perfect, orders requesting certificates will be shipped within 7 days after purchase. We truly appreciate your understanding!
Caring for Copper Pieces: Please avoid exposing copper jewelry to water or harsh chemicals (like lotions or perfumes) to prevent color fading. If your skin is sensitive or allergic to copper, we highly advise selecting our S925 silver options to ensure you enjoy your new jewelry comfortably.
🎁 Mystery Jewelry Bag – Game Rules
Ready for a little surprise? Each Mystery Bag includes 1 random piece of jewelry and 1 color marker. The jewelry item may be a bracelet, pair of earrings, ring, or necklace. Every bag is full of mystery — you never know what beautiful piece you will receive. ✨
There are 8 wish colors to choose from:
🧡 Orange 💜 Purple 🤍 White 💗 Pink 💚 Green 💙 Blue 💛 Yellow ❤️ Red
Please choose your wish color in the order. If you forget to leave a note, please send us your order number + wish color through chat. If no wish color is provided, we will choose one randomly for you.
🌈 How to Win
Each Mystery Bag comes with a color marker. If the color marker inside your bag matches your wish color, you will receive 1 extra Mystery Bag for free.
Multiple wins are possible. The more bags you buy, the more chances you have to win. 🎉
🎯 Wish Color Rules
1 bag = 1 wish color 3 bags = 2 wish colors 5 bags = 3 wish colors 8 bags = 3 wish colors + at least 11 bags in total
For example, if you buy 3 Mystery Bags and choose Pink and Blue as your wish colors, any bag with a Pink or Blue marker will count as a win.
💍 Material Options
We offer two material options:
S925 Sterling Silver Option All metal parts are made of 925 sterling silver, and all gemstones are natural gemstones.
Copper Alloy Option The earring posts are made of silver, while the other metal parts are made of copper alloy. All gemstones are natural gemstones. Please note: Copper alloy jewelry may oxidize over time, especially when exposed to water, sweat, perfume, or cosmetics. We recommend keeping it dry and storing it properly after wearing.
💎 About Natural Gemstones
All gemstones used in our Mystery Bags are natural gemstones. Natural crystals and gemstones are formed by nature, so each piece may have its own unique texture, color variation, frost lines, inclusions, or tiny surface marks.
These natural features are not defects. They are part of the charm and authenticity of natural gemstones. 🌿
📝 Preferences
You may leave a note if you do not want certain product groups, such as:
No earrings No butterfly series No rings No certain style or theme
We will do our best to follow your preferences, but because this is a mystery bag, we cannot guarantee every request will be fulfilled.
📦 Please Note
The jewelry item in each Mystery Bag is random. It may be a bracelet, earrings, ring, or necklace.
When purchasing multiple Mystery Bags, we cannot guarantee that the items will be all different or all the same. Duplicate styles may appear.
Mystery Bag products are packaged only minimally.
🎥 A Little Note for Video Orders:
Each video is personally prepared and recorded for you. Please allow an extra 1–2 business dayson top of our standard processing time so we can make your reveal feel special and full of care.
Each video is personally prepared and recorded just for you. Because filming, editing, and adding our little touches take extra time and care, you can expect your video to be posted on our page about one week after your order is placed.
Where to watch your video: Your behind-the-scenes creation may be shared on one of our two social media accounts Facebook: KiKi Crystal Shop| KiKi Crystal Studio. Once your video is live, we will send you a cozy email with a direct link so you know exactly where to find it! You are also warmly welcome to follow both of our pages to stay updated and watch our daily magic unfold.
🔗 The unboxing video of the Mystery Bags may be uploaded to our Facebook, TikTok, Instagram, and YouTube.
❗Important Reminder
Due to the special nature of Mystery Bags, all sales are final once opened. Mystery Bag products are not eligible for returns or exchanges.
Please make sure you understand and accept the mystery rules before placing your order. 🎁
Customer Reviews
Overall rating: 4.9 / 5 from 13386 reviews.
The video doesn't do it justice either.
The purple flash is amazing on this lab. Plus the orange streak? I have a lot of blue/green flashes but the purple/orange combo is A++.
I appreciate that they put the image on the surface with the most flash, that's true dedication.
I'm seriously in love.
The photo doesn't do it justice. The line work is stunning and the flash on the labradorite is amazing.
It's a beautiful memorial to my soul dog.
The process of uploading a picture, choosing a template and adding the text was very user friendly.
I will be buying more.
10/10 would recommend.
I love this point so much. Gorgeous colour and transparency. It fits perfectly with the rest of my collection. Thank you Kiki, I’ve already placed another order and can’t wait to see the beautiful pieces you send.
The purchase was for my birthday and it was so special! The video was wonderful. The items were packaged for travel with perfection, no damage at all! Such high quality items and fast shipping too. I will always be a fan and patron!
Loved all the pieces. Great selection. Saving up for a second round. It was so much fun watching the video and then again opening the parcel to see the real items looked just as good in real life as they did on the video.
Feels so personalised! I only left a couple of requests but you absolutely nailed every single one- I love them ALL!
Feels so specially chosen and they’re all beautiful, can’t wait to do another scoop ASAP.
Love how thoughtfully everything is chosen to work together and how carefully it’s all packaged. Thank you!
Every piece in the mystery box is amazing! The huge slab of tourmaline in quartz is so beautiful and something I've wanted in my collection. The volcanic agate sphere is so pretty in person, the picture doesn't do it justice.
I can't wait to place another mystery box order! 💜
Such a great company! They take such care with packing and shipping on top of the beautiful crystals and ID cards. I would buy this mystery collection again!
A beautiful set. When it arrived it included a gorgeous serpentine instead of the prehnite. I messaged them and they immediately sent out a prehnite as well. I love every piece so much and it was the best customer service.
Love my mini moon. Was hoping for a lighter one as mine doesn’t have lot of light pink but it is still gorgeous and so smooth. The perfect size for a pocket stone to fiddle with
Bought a bag of random chips and sort them when I feel overwhelmed or anxious as a way to occupy my mind. Put them all back together when I'm feeling better. The perfect combination of puzzle and crystals.
At the bottom of the cart, click "Leave a note for your order" to fill in your request.
Most of our crystals come with a professional Crystal ID Card to help you understand the details of each stone. A small number of products may include a handwritten card instead.
All certificates are securely kept on file and are not shipped with individual orders.
You are always welcome to contact us at info@kikicrystal.com. We will gladly provide high-quality images or videos of the certificate corresponding to your crystal’s specific material.
✅ Yes, all of our products are made from natural materials and are certified by third-party laboratories. We never sell man-made items, imitations, or any products that violate proper treatment standards.
We also guarantee authenticity — if a crystal is found to be fake, we will compensate double. You can see our previous compensation cases here: A $6,400 lesson. 😔💎
Every review on our website is genuine, and our crystals enjoy a repeat purchase rate of 60%. You are welcome to ask our returning customers about their experience and the authenticity of our crystals.
If the issue is caused by our handling error, we will provide a free replacement or offer compensation of up to 100%, depending on the severity.
Please contact us for assistance within 30 days of receiving your item at info@kikicrystal.com.
We will respond with a satisfactory reply within 24 hours.
KiKi Crystal: A Crystal Shop That You Can Trust
Our brand aims to tackle the crystal market's issues with fakes and substandard products. We're dedicated to being a positive example, offering real, pure crystals. We carefully choose partners to ensure every crystal is authentic and natural. Avoiding synthetic crystal waste and its environmental impact. With strict quality control and transparent operations, we strive to eliminate the chance of customer deception. Our goal goes beyond transactions; we want each crystal exchange to spread love and happiness.